Mobile / Sports
These terms set out the rules that apply when you use jezzbaji — your account, your transactions, and the content available to you. Access and use of this platform depends on your local law and the eligible regions in which we operate.
By opening an account and using any part of this platform — whether that is placing a sports wager, loading a game from our lobby, or moving funds through bKash, Rocket or Upay — you accept these terms in full. They form a binding agreement between you and jezzbaji. We may update these terms when our operations change, when payment configurations are adjusted, or when regulatory requirements shift. When that happens, we will notify you through your registered account before the update takes effect. Continued use of the platform after that notice means you accept the revised terms. These terms do not override any law that applies in your jurisdiction. Availability of this platform, including the sports betting and casino sections, depends entirely on your local law and the eligible regions we currently serve. Nothing in these terms should be read as a claim that use is lawful in every location. If you are unsure whether access is permitted where you are, you should check the relevant rules in your region before proceeding. Your wallet activity — deposits and withdrawals made through bKash, Rocket or Upay — is also subject to the individual conditions of those payment providers alongside ours.
Not every aspect of your experience falls under the same rules. Some areas are governed entirely by these terms; others involve third-party conditions or separate platform policies that sit alongside ours. Understanding what is inside and outside the scope of this agreement helps you know where to look when a question comes up.
Your login, identity verification steps, password management and account status all fall directly under these terms. Any restriction, suspension or closure of your account is handled according to the rules set out here, not by a third party.
Deposits and withdrawals processed through bKash, Rocket or Upay are covered by these terms as they relate to your jezzbaji account balance. The individual conditions of each payment provider also apply independently to those wallet services.
Game content from our lobby — including titles from Habanero, Microgaming and PG Soft — is available subject to these terms. Availability may vary by region, and we do not warrant that every title will be accessible from every eligible location at all times.
External services linked from this platform, including payment wallets and game studio environments, operate under their own terms. We are not responsible for third-party policies, and these terms do not extend to content or services outside the jezzbaji platform itself.
These terms are not one-directional. You have concrete actions available to you at any point — reviewing your account records, correcting information that is wrong, asking a question about how a rule applies to you, and reaching our support team when something needs resolving. Your transaction history is visible inside your signed-in account area; each deposit and withdrawal processed through bKash, Rocket or Upay is logged there with a timestamp and status. If you spot a record that does not match what you initiated, raise it with support directly from your account. We keep account data only for as long as it is needed for the purposes described in our policy. If your personal details change — name, contact number, registered payment method — you can update them through the account settings screen. We will not alter information on your behalf without a request from you.
Open the transaction history section inside your account to see a full log of deposits, withdrawals and wallet activity. Each entry shows the payment method used — bKash, Rocket or Upay — along with the date and current status.
If your registered name, mobile number or linked payment details are incorrect, update them through account settings. Changes to sensitive fields may require you to complete the verification steps shown on that screen before they take effect.
If a term is unclear or you want to know how a specific rule applies to your account, contact our support team through the channels shown in your account. We will respond with a plain explanation, not a copy of the full policy document.
For anything that requires action from our side — a disputed transaction, an account restriction you did not request, or a wallet mismatch — reach support through live chat or the contact form. Have your account reference ready when you do.
If a term needs clarifying or your account situation requires our input, these are the routes to reach us. We do not publish operating hours or response-time commitments we cannot stand behind — check the contact section in your account for current availability.
The live chat option appears inside your signed-in account. Use it when you need a reply quickly — for example, a wallet transaction that is showing an unexpected status on your bKash or Rocket side.
For policy questions that need a written record — such as a request to correct account details or a question about how a specific term applies to your region — use the contact form found in the support section of your account.
The help section inside your account covers common policy questions, transaction queries and account-setting steps. Check there first; many questions about wallet linking, Upay transfers and account verification are answered in detail.
We handle your account data, cookies and security settings according to the obligations described in our full privacy policy, which sits alongside these terms. Here is how we approach the areas that matter most to your account.
We collect only the account and transaction data needed to operate your wallet, process payments via bKash, Rocket or Upay, and meet the obligations we have in the regions where we are active. We do not sell your data to third parties.
We use cookies to keep your session active and to remember your account preferences across visits. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how account screens load on your device.
Your account password and linked wallet details — including any bKash or Rocket number you register — are your responsibility to keep secure. If you believe your account has been accessed without your permission, use live chat to flag it immediately.
To request a correction to the personal data we hold, or to ask what information is stored against your account, use the contact form in the support section. We will confirm what we hold and action any correction that falls within our policy.
These are the questions we hear most often about how these terms work, what they cover, and what you can do if something does not look right.
Yes. These terms apply to your full account — the sportsbook, the casino lobby, and all wallet activity. Game content from studios in our lobby and sports markets are all subject to this agreement. Availability in your region still depends on local law.
We will notify you through your registered account before any update takes effect. If you continue using the platform after that notice, it means you accept the new terms. If you do not agree, you should stop using the platform and contact support about your account status.
Your transactions as they relate to your jezzbaji account balance are covered here. Each payment provider — bKash, Rocket, Upay — also has its own conditions that apply to your wallet independently. Both sets of terms apply at the same time to those transactions.
Open your transaction history inside your account and check the logged entry. If the status or amount does not match what you initiated through bKash, Rocket or Upay, raise it via live chat or the contact form. Have the transaction reference ready when you do.
Access depends on your local law and whether your region is eligible. These terms do not confirm legality in every location. If you are uncertain, check the relevant rules in your area before opening or using an account. We serve only eligible regions.
Use the contact form in the support section of your account to submit a data request. We will confirm what information is stored against your account and action any correction that falls within our stated policy. We do not process these requests through live chat.