Mobile / Sports
jezzbaji takes your account data seriously. This policy sets out exactly what information we hold about you, how we use it, and the steps you can take to review or correct it — availability of certain services depends on your local law and eligible region.
When you open an account with us, we collect information you provide directly — your name, contact details, and the payment method you use, whether that is bKash, Rocket or Upay. We also collect technical data generated during your session: device type, browser, IP address and the pages you visit. This information lets us operate the account system, verify wallet ownership, and respond to support requests you raise. We do not sell your personal data to third parties for marketing. We share data only where necessary to operate the platform — for example, passing a transaction reference to a local wallet provider when you make a deposit or withdrawal via bKash or Rocket. Any third party we work with is required to handle your data only for that specific purpose. Data we hold is stored with access controls in place. We keep records for as long as is needed to resolve disputes, meet lawful retention obligations or respond to account queries. You can ask us to review what we hold at any time by contacting support through the routes listed on this page. Access to your account and the data it contains depends on your local law and eligible region.
This policy covers data collected and processed by jezzbaji directly. It does not extend to external services you link from this site or to third-party payment providers operating under their own terms. Understanding the scope helps you know where to direct any data query you have.
Login events, session tokens and account activity recorded when you sign in or use account features are covered by this policy. You can request a summary of this data through our support route.
Deposit and withdrawal records tied to your account — including references passed to bKash, Rocket or Upay — fall within scope. We retain these for operational and dispute-resolution purposes under applicable retention rules.
Pages you visit, games you open and preferences stored in your account profile are captured by our internal analytics. This data is used to maintain the platform and is not shared with advertisers.
External sites, wallet provider apps and any service you access outside jezzbaji are outside the scope of this policy. Each third party operates under its own privacy terms, which you should review separately.
You have practical options available to you under this policy, and we have put steps in place to make them accessible. Sign in to your account and open the profile or settings area to see the personal details currently held against your record. If something is wrong — a name spelling, a contact address, or a wallet number linked in error — you can correct it directly in the account fields shown, or raise it with support if the field is not editable. If you want to know specifically what transaction data we hold relating to a bKash or Rocket deposit, contact us through the support route and reference your account. We aim to respond to data queries as quickly as our queue allows; we do not promise a fixed time because response times depend on query complexity. Where access or data retention is subject to your local law and eligible region, we will let you know when we respond to your request.
Open the account settings area after signing in. Your registered details, linked wallet references and contact information are visible there for you to check at any time.
Edit editable fields directly in your account profile. For fields that cannot be changed from the account page, contact support and specify which detail needs correcting.
Send a data query to our support team via the contact routes listed on this page. Include your account reference and a clear description of the information you are asking about.
If you want to understand how long we retain specific data tied to your account, raise it through support. Retention rules vary depending on your local law and eligible region.
For any question about how your data is handled — whether it concerns your account profile, a wallet transaction reference or a retention question — use the contact routes published on the site. We do not invent channels or hours we cannot stand behind.
Open the chat widget from any page on the site. Describe your data query and include your account reference so we can locate the right record quickly.
Send a written query to the support email address shown in the site footer. Email is suitable for detailed data requests where you need a written response you can keep.
The help section inside your signed-in account area covers common data and profile questions. Check there first — your answer may already be documented without needing to contact support.
We use cookies and similar session tools to keep your account logged in, remember preferences and understand how the platform is used. You can manage cookie preferences through your browser settings; note that switching off certain cookies may affect how account features work. We do not use third-party advertising cookies to profile you across other sites.
Session cookies keep your account active during a visit. Preference cookies store settings you have chosen. You control both through your browser. Disabling functional cookies may limit account feature availability on your device.
Access to your stored data is protected by the login credentials you set. We recommend keeping your password private and not sharing account access with others, particularly on shared mobile devices.
We keep account and transaction data for as long as needed to resolve disputes and meet lawful obligations. Retention periods depend on local law and eligible region requirements; contact support for specifics about your account.
When this policy changes in a material way, we note the update on this page. If you want to ask about a specific change or its effect on your account data, reach us through live chat or the support email published on site.
These questions reflect what account holders in Bangladesh commonly ask about how their information is stored, used and protected on this platform.
We collect the details you enter during account creation — name, contact information and the payment method you register, such as a bKash or Rocket number. We also collect technical session data like your device type, browser and IP address generated during your visits.
Your wallet number is passed to the relevant payment provider only when a transaction requires it — for example, confirming a deposit reference with bKash or Rocket. It is not shared with advertising networks or sold to third parties for any other purpose.
Sign in and open the account profile or settings area. Your registered details and linked payment references are visible there. For a broader data summary, contact our support team by live chat or email and include your account reference.
Yes. Many fields are editable directly from the account settings page. If a field cannot be changed from there — for instance, an incorrectly entered contact number — raise it with support through live chat or email and we will correct the record.
We use session and preference cookies to keep your account functional across your visit. You can manage or disable them through your browser settings. Turning off functional cookies may affect some account features; advertising cookies from third-party networks are not used on this site.
Retention depends on the type of data and your local law and eligible region. Transaction records tied to bKash, Rocket or Upay deposits are kept for dispute resolution and lawful compliance purposes. Contact support to ask about the retention period for a specific record on your account.